Shipping policy

Brexit

As a result of the departure from the European Union, it is important to note that you may be subject to customs fees for your order. Please be aware that any applicable customs fees are the sole responsibility of the recipient and must be settled accordingly. We kindly ask for your understanding and cooperation regarding this matter.

 

3 to 7 days delivery  -  Free Delivery

 

Next working day delivery - £7.99 - (Excluding Northern Ireland, Channel Isles, Isle of Wight, and the Highlands)

In the event that you opt for our expedited next day shipping service through a courier currently experiencing labour disputes, please be advised that we are unable to issue refunds if the anticipated next day delivery is not achieved due to strikes.

Please take note that orders placed on a Friday cannot be guaranteed for delivery on a Saturday. Instead, your package will be promptly delivered on the next working day as per our reliable service standards.

For orders totaling over £100.00, we employ a tracked service to ensure secure transit. Occasionally, this may result in next day delivery.

Orders received prior to 2PM (Monday to Friday) will be promptly dispatched on the same day, as we strive to fulfil your requirements promptly and efficiently. However, kindly note that any orders placed after 2PM on a Friday will regrettably be processed on Monday morning (Tuesday if there is a bank holiday) to ensure seamless logistics and fulfilment operations.

 

International Delivery - £20.00

We exclusively offer shipping services to Northern Ireland and regretfully cannot accommodate shipping to Ireland. We apologise for any inconvenience this may cause.

To ensure reliable and efficient delivery, we partner with reputable courier companies such as Royal Mail, My Hermes, and Yodel.

 

You are also more than welcome to come and visit us, where you can try before you buy - We are located at:

Unit 1 St Mary’s Industrial Park, Talbot Road, Newton, Hyde, SK14 4HN