0161 368 5891 | hello@buntypetproducts.co.uk

0item(s)

You have no items in your shopping cart.

Product was successfully added to your shopping cart.

Terms and Conditions

Terms & Conditions
Website Access, Usage & Acceptance of Detailed Terms.
1. Introduction
Welcome to our website. Please take the time to specifically read these terms and conditions
along with our privacy policy which govern your use and participation of our website. With
accessing and using our website you accept these terms and conditions in full. You signify
that you have read these terms and conditions and agree to be bound by them and comply
with them. If for any reason you do not agree to be bound by these terms and conditions you
must not use our website. We reserve the right to amend these terms and conditions at any
time.
2. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account
and password and for restricting access to your computer to prevent unauthorised access to
your account. You agree to accept responsibility for all activities that occur under your
account or password. You should take all necessary steps to ensure that the password is
kept confidential and secure and should inform us immediately if you have any reason to
believe that your password has become known to anyone else, or if the password is being, or
is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us
immediately of any changes to the information that you provided when registering. You can
access and update much of the information you provided us with in the Your Account area of
the website.
Bunty Pet Products Limited reserves the right to refuse access to the website, terminate
accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it
will be without charge to you.

3. Privacy
Bunty Pet Products Limited is committed to protecting your privacy. Please visit our Privacy
Policy to fully comprehend how our business gathers, discloses, uses and manages your
personal data.
4. Licence to Use Website
Unless it is otherwise noted stated we and/or our licensor's own and operate the property
rights of this website and all it's the material therein. All rights are reserved. Pages from this
website can be viewed and printed for personal use only. The following restrictions are set out
within our Terms and Conditions: You must not:
Re-publish content material in any form from this website
Sell, rent or sub-license material from this website
Copy, duplicate, reproduce or exploit material from our website for any commercial purposes
Edit or modify any material from this website
Re-distribute any material from this website
5. Customer/User Generated Content
The material, images, sounds, information and communications that you submit to our
website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce,
translate, distribute and publish in for existing or future commercial purposes. The
communications and material you submit to our website will be handled in a non- confidential
and non-proprietary manner and you also grant us the right to sub-license these rights and
the right to bring any actions for infringement on of these rights. You must not submit any
illegal or unlawful content and must not infringe on any third party's legal rights.
6. Fair & Acceptable Use
When using and accessing our website any intentions to cause damage, deny or prohibit
accessibility to the website in any way that is unlawful, illegal or any instance of fraudulent or
harmful behaviour is prohibited. Using and accessing our website in order to copy, store,
host, transmit, send, use, publish or distribute material that consists of damaging computer
software is prohibited. Without prior written consent you may not conduct perform any
systematic or automated data collections in relation to our website. Unsolicited transmission
of commercial communications is prohibited. Without prior written consent, any sharing of
marketing of our website for any purpose is prohibited.
7. Indemnity
You hereby indemnify our website and undertake to keep us indemnified against any losses,
damages, costs, liabilities and expenses (including, without limitation, legal expenses and any
amounts paid by us to a third party in settlement of a claim or dispute on the advice of our
legal advisers) incurred or suffered by us arising out of any breach by you of any provision of
these terms and conditions.
8. Money Back Guarantee
All unsatisfied Bunty Pet Products Limited purchase orders must be returned within 14 days
of receipt along with a complete Returned Merchandise Authorization form in order to receive

a refund per our terms. Please contact us via hello@buntypetproducts.co.uk so we can assist
with this.
9. Limited Warranty
Bunty Pet Products Limited cannot warrant the complete accuracy of all any information
published on this website, that the website will remain available at all times or that content is
kept up to standards and date. To the absolute maximum by under applicable law Bunty Pet
Products Limited excludes all representations, warranties and conditions that relate to this
website and the use of our site. This includes, without limitation, any warranties implied by
law of satisfactory quality.
10. Breaches of Detailed Terms & Conditions
If you breach our terms and conditions in any way, we have the right to undergo take action
as deemed appropriate and at any time may deny you access to our website by necessary
means and/or bring court proceedings and legal action against you. Our terms and conditions
are for the benefit of both parties but are not intended to benefit third party associations or be
enforceable by any third party. Our relation to these terms and conditions is not subject to the
consent of any third party. Bunty Pet Products Limited may suspend or terminate this
Agreement or a member's account at any time and immediately if we believe there has been
fraudulent activity has been used on our website.
11. Modifications or Revisions of Detailed Terms & Conditions
Bunty Pet Products Limited has the right to change, modify or revise our website at any time
without prior notification. By using our site, you agree to be bound by any changes,
modifications and revisions.
12. Shipping Policy
Charges: Please see Delivery Info page
Arrival Times: Arrival times shown as a guideline only. If you do not receive your order within
the time frame stated please contact us so we can look in to it for you. Once we have
dispatched an item it is in the hands of our couriers, this means we have to adhere to their
policies and procedures. Items are not considered to be lost in transit until 15 days after the
dispatch date. Once the 15 day has passed we will either refund or replace the lost item. You
may be required to complete a claims form so we can be reimbursed for the cost of the item
from the Courier. We cannot except any responsibility for incorrectly entered addresses or if
our Couriers are unable to deliver to your address and any other situations beyond our
control.
Address Changes: If you place an order with Bunty Pet Products Limited and decide you want
to change the address, you must notify us as soon as possible. Within 24 Hours your order
will already be processed and be sent for shipment. We are not able to offer any refunds for
packages address to the incorrect address.
Cancellation period: Once an order is placed with us, you have 14 days from date of receipt
to cancel the order and return the items to us. You will be liable to pay the return postage
cost.
13. Voucher/Discount Codes and Special Offers
Discount codes can only be redeemed through our websites against the purchase of the
products listed on the Bunty Pet Products Limited online stores. They cannot be redeemed at
retail outlets supplying the Bunty Pet Products Limited product, via phone or mail order.

Please note that a minimum purchase value may apply which is exclusive of postage and
packing.
Discount vouchers cannot be used retrospectively, ie applied to orders already placed with
us.
Discount vouchers expire one week after the code is published, unless otherwise stated.
Please note that voucher codes cannot be used in conjunction with any other offer.
Voucher codes for free delivery only apply for UK mainland (this excludes the highlands and
outlying islands).
Bunty Pet Products Limited reserves the right to cancel on-line vouchers at any time.
14. Financial Contact Information
Email - hello@buntypetproducts.co.uk
Telephone - 0161 368 5891
Address -
39 Charlecote Road
Poynton
Stockport
Cheshire
SK12 1DJ