Bunty Pet Products
Bunty brand Claw File - Our pets come in all sorts of shapes and sizes, and at Bunty we do our utmost to cater to them all. Perfect for dogs and cats, our claw file was also designed with rabbits and other small pets in mind. Ideal for smoothing the edges of clipped nails, our file is also well suited to simply reducing the sharpness of your pet’s more prominent claws, ensuring they don’t accidentally injure themselves or other pets.
Curved to suit all paws and claws - Our Claw File is curved to follow the contour of your pets claws, no matter the size. Filing our pets claws can be a stressful experience for them. Introducing a curve to our file ensures you can delicately and precisely follow the natural contours of your pets individual claws, making the experience as fast and stress free as possible.
Maintain claw health - Our pets have their own natural methods to file down their claws, but sometimes they need a little help, especially as they get older. Regular claw maintenance ensures your pets claws stay at an ideal length, preventing them from hooking round into paw pads, and preventing accidental injury to themselves or damage to their surroundings.
Ergonomic handle - Including a rubberised thumb grip, our file handle is ergonomically designed to ensure grip, comfort and precision. When tending to our pets claws it’s important to be precise, and a good grip is tantamount. Our claw file is easily held without slipping, ensuring a more comfortable experience for both you and your pet.
Abrasive surface - An abrasive surface will quickly file your pets claws down to an ideal length. Suitable for use on claws of varying toughness, our claw file is delicate enough to tend to your cats and rabbits, and robust enough to efficiently tend to larger pets like dogs.
1. Shipping
Next Day Delivery – Free on all orders placed before 3pm
Standard Delivery – Free on all orders placed after 3pm
International Delivery - £20.00
Though we offer free next day delivery on all items, orders intended for remote areas may take up to 48 hours for delivery.
Due to logistic constraints, we can only ship to Northern Ireland, and not Ireland. We apologise for any inconvenience this may cause.
Courier Information
In order to meet and fulfil customer expectations, and ensure a seamless shopping experience, we utilise a robust network of couriers including: Evri, Yodel, Royal Mail, DPD and Parcelforce.
Returns
Here at Bunty we offer a 30 day no quibble returns policy.
To qualify, the item must be:
- In new condition
- Not damaged
If the original packaging has been removed (trying on a harness that then doesn’t fit for example), we will be to refund the item.
Before any return on faulty or sent in error products, we would ask that you contact us to receive a free post label, ensuring a quick, safe return for the item and a speedy resolution.
Please note we only offer free post labels when an item is faulty, or the wrong item has been sent out. If a product is ordered in error, or you don’t like the item, then you would be liable for return shipping charges.
If you are eligible for a full refund this will be put back on your card within 3-5 working days.
Damaged Deliveries
If your item has arrived damaged, please do not remove the packaging. We would please ask that you send photos of the damaged product to us.
Missing Items in Your Delivery
In the rare event an item missing from your order, please contact us and provide your full delivery address. We will investigate and update you on the matter.
Wrong Item Received
If you have received the wrong item, please contact us with photos of the wrong item and we will work to resolve the matter.
If the Product Develops a Fault
If a product you have bought develops a fault, please contact us with details so we can investigate and update you on the matter.
Item Ordered to Wrong Address
We kindly ask that all customers would confirm the correct address before proceeding with any order. We will be unable to refund or replace any order where the shipping address provided by the customer is incorrect.
In the very rare event a customer has given us the incorrect address, and the person at the incorrect address rejects the package, it will be returned to the courier. At that time, we will be able to process the return and issue a refund to the customer.
Bunty Customer Support
Our diligent customer support team are available to help alleviate any concerns, and provide information where available within their standard opening hours: 9am-4pm - Monday to Friday.
Email: hello@buntypetproducts.co.uk
Landline: 0161 368 5891
Beds
Most Bunty beds are machine washable at 30° Celsius and 800rpm.
No beds are suitable for tumble drying.
Any bed that can't be machine washed we recommend hand washing.
Hand Washable:
All elevated beds, Tuscan, Woodland, Orthopaedic, Manhattan, Cosy Couch, Outback
Harnesses
Though all harnesses can be machine washed at 30° Celsius and 800rpm, we recommend hand washing them to avoid any damage to plastic or metal harness components, or damage to your machine.
We recommend air drying all Bunty harnesses.
Blankets
All Bunty blankets are machine washable at 30° Celsius and 800rpm.
Dog Clothing
Though most Bunty dog clothing (i.e. jackets, raincoats) are machine washable at 30° Celsius and 800rpm, we recommend hand washing them to avoid any damage to plastic or metal clothing components, or damage to your machine.
We recommend air drying all Bunty dog clothing.
Collars & Leads
We recommend hand washing and air drying all Bunty collars and leads.
